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How Do I Create or Reset My Password?

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This webpage is designed to assist you with changing your password. The articles here will help you troubleshoot any problems that you are currently having with login into different UMass​ Global services, as well as give you tip and pointers for creating a secure password. Check out the links below for articles related to password information.

If you are unable to find the solution to your request, please send us an email at servicedesk@umassglobal.edu​ and provide your full name, username or student ID#, and a phone number that we can contact you.

Or call us at 949-341-9801 or 855-553-3007 (toll-​free).

Normal Hours of Operation
Monday - Friday: 8am - 8pm
Saturday - Sunday: 11am - 8pm ​​​​